Privacy Policy

This Privacy Policy explains how Tyre Rescue Scotlandcollects, uses and protects any information you provide when using our website or contacting us for services.

We are committed to protecting your privacy and handling your personal information responsibly in accordance with applicable UK data protection laws.

1. Who We Are

Tyre Rescue Scotland provides mobile tyre fitting, roadside assistance, jump starts, vehicle recovery and transport services throughout Glasgow, Ayrshire, Renfrewshire and surrounding areas.

2. Information We Collect

We may collect and process the following information:

  • Name
  • Telephone number
  • Email address
  • Vehicle registration and vehicle details
  • Service location and address
  • Payment information
  • Website usage data
  • Any additional information provided during enquiries or bookings

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and service requests
  • Provide mobile tyre fitting and roadside assistance services
  • Arrange vehicle recovery and transportation
  • Process payments and invoices
  • Improve our website and customer service
  • Contact customers regarding bookings or updates
  • Maintain business records and legal obligations

We will only use your personal information where we have a lawful basis to do so.

4. Sharing Your Information

Tyre Rescue Scotland does not sell or rent customer information to third parties. We may share information where necessary with:

  • Payment processing providers
  • Recovery or transport partners
  • Professional advisers
  • Legal or regulatory authorities where required by law

Any third parties used by us are required to keep your information secure and confidential.

5. Data Security

We are committed to ensuring your information is kept secure. Appropriate physical, electronic and management procedures are in place to safeguard and protect the information we collect online and during service bookings.

6. Cookies

Our website may use cookies to improve user experience and monitor website performance. Cookies are small files stored on your device which help analyse website traffic and improve functionality.

You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect certain website features.

7. Website Analytics

We may use website analytics tools to collect non-identifiable information such as:

  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • General location data

This information helps us improve website performance and customer experience.

8. Retention of Information

We only keep personal information for as long as necessary to provide our services, comply with legal obligations or resolve disputes.

9. Your Rights

Under UK data protection laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where applicable
  • Object to certain types of data processing
  • Request restriction of processing
  • Withdraw consent where consent has been provided

Requests relating to your personal data can be made by contacting us directly.

10. Third-Party Links

Our website may contain links to external websites. Once you leave our website, we are not responsible for the protection or privacy of any information you provide to third-party websites.

11. Updates to This Privacy Policy

Tyre Rescue Scotland may update this Privacy Policy from time to time. Any changes will be published on this page and continued use of the website indicates acceptance of the updated policy.

12. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact: